Page Title

Privacy Policy

1. Overview

Just HR Services Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Privacy and Data Protection Act 2014 (Vic).
This policy explains how we collect, use, store, and disclose personal information when you use our website, mobile app, or engage our HR consulting services.

2. Information We Collect

We may collect the following types of personal information:

Name, business name, job title, and contact details (email, phone number).
Employment details and HR-related information provided through our forms or consultations.
Payment and billing information for services or subscriptions.
Information collected automatically through cookies or analytics (IP address, device type, browser).
Any information you voluntarily provide when booking appointments, downloading resources, or contacting us.

We will not collect sensitive information unless reasonably necessary for our services and with your explicit consent.

3. How We Collect Your Information

We collect information when you:

Complete forms on our website or mobile app.
Subscribe to newsletters or download HR templates.
Engage us for HR consulting or compliance services.
Communicate with us via email, chat, or social media.
Use our mobile app, which may store limited analytics or usage data.

4. Purpose of Collection

We collect and use your personal information to:

Provide HR consulting and support services.
Process bookings, payments, and client communication.
Deliver HR tools, templates, and updates.
Improve our website and app performance.
Comply with our legal and regulatory obligations.

We only collect personal information that is reasonably necessary for these purposes.

5. Storage and Security

We store information securely on Wix servers and trusted third-party systems with restricted access, encryption, and security monitoring.
While we take reasonable steps to protect your data, no online platform can guarantee absolute security.

6. Disclosure of Information

We may share your information:

With service providers or contractors assisting us in delivering our services (e.g. payment processors, email marketing platforms).
With legal or regulatory authorities, if required by law.
Within Australia only, unless otherwise agreed by you.

We do not sell or trade your personal data to third parties.

7. Cookies and Analytics

Our website and app use cookies and similar technologies to analyse traffic, improve functionality, and personalise user experience.
You can disable cookies in your browser, but some features may not work as intended.

8. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us at contact@justhrservices.com.au

We will respond within a reasonable timeframe in accordance with Australian and Victorian privacy law.

9. Marketing Communications

We may send you updates or offers related to our HR services.
You can opt out at any time by following the unsubscribe link or contacting us directly.

10. Data Retention

Personal information is retained only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
After that, it will be securely destroyed or de-identified.

11. International Data Transfers

Our primary servers are hosted by Wix.com Ltd (based in Israel, an approved jurisdiction under the Privacy Act 1988).
Data may be processed in other countries under equivalent safeguards.

12. Your Rights (Victoria-Specific)

Under the Privacy and Data Protection Act 2014 (Vic), you have the right to:

Know why and how your personal information is collected and used.
Request correction or deletion of inaccurate information.
Make a complaint if you believe your privacy has been breached.

Complaints can also be made to the Office of the Victorian Information Commissioner (OVIC) at https://ovic.vic.gov.au.

13. Changes to This Policy

We may update this policy periodically to reflect changes in legislation or our practices.
Any updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact us:
📧 contact@justhrservices.com.au